FAQ: Covid-19 and Massage
These are a few frequently asked questions about massage and Covid-19.
Got more questions? you can email me at
Q: Is massage safe right now?
A: Your safety is my top priority! I have made every effort to decrease your exposure risk including supercharging my already strict sanitation protocols, making sure there is plenty of air-flow and allowing even more time between clients. It's elevated measures such as this that increase the safety of massage in this office. Yet, even with increased safety measures, there isn't a 100% guarantee. Each client needs to make the decision that is best for them.
Q: Do you take temperatures before seeing a client:
A: Although asymptomatic and presymptomatic people often do not have a fever, per state regulations, I will be taking temperatures prior to entering the building as well as monitoring my own temperature twice a day. Clients who's temperature is 100 degrees or higher will be asked to reschedule their appointment.
Q: I took my temperature at home before I came to the office, is that sufficient?
A: I appreciate your due diligence, but unfortunately, I have to also take your temperature before entering the building
Q: How many clients do you see in a day/week
A: The number of clients I see in a day/week varies, however, since I have increased downtime between clients to air out the treatment room, I will only see a maximum of 4 one hour clients or 3 hour and a half clients in a day. I will also allow 24 hours between client workdays as an extra measure of safety.
Q: How do you clean and sanitize the face cradle between clients?
A: A non-permeable vinyl cover is placed over the face cradle and a clean cotton face cradle covering is placed over that. After each session, the cotton cover is removed and placed in the laundry with the other linens to be washed and the vinyl cover is cleaned then sprayed with a hospital-grade, EPA registered disinfectant and left wet for 10 minutes before being wiped down and replaced with a fresh one. While replacing it with a fresh vinyl cover is not necessary by state and CDC standards, it is an extra protection I have put in place to make sure clients are getting the safest massage possible.
Q: Do you use a HEPA filter in the treatment room
A: My treatment room has 3 windows, each with their own double intake/exhaust switch to create plenty of fresh airflow which the FSMTB (Federation of State Massage Therapy Boards) has deemed preferable to a HEPA filter since the data does not show significant evidence that HEPA filters protect against Covid-19.
Q: What about when the temperature drops and open windows are not an option?
A: Currently, I am still keeping the window open just a bit to allow air flow as well as opening it wider for at least 20 minutes between clients to change the air in the room.
Q: What about UV sanitation?
A: Unfortunately, due to UV light breaking down equipment more rapidly and the mixed data available for commercial use UV wands and towers, I have chosen not to use this method. If more reliable data becomes available supporting the use of UV light sanitation I will research it and make the best decision based on solid evidence.
Q: I am considered at "high risk" for contracting Covid-19, should I get a massage?
A: It depends on your risk factors. Prior to your appointment, we will go over your health history to determine if massage is safe for you at this time. I would also suggest consulting your physician with additional quesitons.
Q: Who is considered at "high risk" for contracting Covid-19?
A: Adults over 60 years of age, those with compromised immune systems, respiratory issues such as COPD, Asthma, and cardiac and/or blood vessel conditions or pregnancy are considered at highest risk. and massage may not be appropriate at this time. Individuals with underlying health conditions such as high blood pressure, diabetes, obseity (BMI of 30+) and smokers are also considered at high risk, however, these conditions do not automatically mean you cannot receive massage.
Q: I woke up sneezing and I'm positive it's allergies, can I still get a massage today?
A: Since we cannot verify whether or not it's allergies, a cold or Covid-related symptoms, in the event you are experiencing any symptoms of illness you will need to reschedule your appointment.
Q: Do I have to wear a mask the ENTIRE time?
A: Yes. Wearing a mask is for the protection of the other person from your respiratory droplets and aerosolized respiratory spray. Not wearing one is the equivalent of saying "I don't care if you breathe in my droplets."
Q: But what if wearing a mask is uncomfortable?
A: For those who have legitimate medical conditions that prevent them from wearing a mask for an hour or more, I feel for you. Unfortunately, my office policy is that EVERY client must wear a mask, no exceptions. If you cannot wear a mask for the duration of your appointment, I respectfully request you do not book an appointment.
Q: Another therapist in town uses a pillowcase when I'm facing down so I don't have to wear my mask, why don't you?
A: If a client lifts their head to speak, even unconsciously, they will spray droplets and aerosols in the air making all my additional safety measures useless. This is not a risk I am willing to take.
Q: Talking through my massage helps me relax, why do I need to limit my conversation?
A: I understand completely. Sometimes I love to talk through my massage too but in order to make my space as safe as possible, not only for you and me but for other people who might come into the space after you keeping chit chat to a minimum would be appreciated. Bonus: You might just relax even more. How often do you get an hour or more to yourself to do nothing?
Q: What do I do if I test positive for Covid-19 within 14 days of my massage?
A: Please call me immediately (603) 370-9193 to let me know so that I can take the necessary next steps.
Q: I had Covid-19 and have recovered, can I get a massage from you?
A: Yes. The CDC guidelines for being considered no longer contagious once you develop symptoms or are notified of a positive covid test is 10 days, however, I am asking that clients who have previously had Covid-19 to please wait 14 day and be symptom free. This means, if you have a lingering cough or other symptoms that you wait until they have gone away. Also, if you have a history or are not at high risk for blood clots please call the office before scheduling your appointment as massage can increase circulation which can have an effect on clots and embolisms.
Q: If I've recovered from Covid do I need a negative test before booking an appointment?
A: No. Because you can test positive for up to 90 days but not be contagious, you do not need to have a test if you're 14 days past your first symptoms.
Q: What if I lie about my symptoms or exposure risk in order to receive a massage?
A: I really hope you don't, but if you do and I find out your appointment will be canceled and will be permanently banned from receiving massage services from Knead to Run in the future. Bottom line: It's not worth it so why risk it.
Q: What if I have more questions?
A: Client and prospective clients should always feel free to email me any questions or concerns at